Frequently Asked Questions

Looking for answers before starting a custom leather accessories project with Pellove? This FAQ page covers the questions buyers ask most often about samples, pricing, materials, customization, OEM/ODM service, quality control, and order process.

If you are sourcing custom leather phone cases, AirPods cases, watch bands, wallets, or other leather accessories, this page will help you understand how Pellove works before you send an inquiry.

General Questions
What does Pellove do?

Pellove is a manufacturer of custom leather accessories, including leather phone cases, AirPods cases, iPad cases, watch bands, wallets, laptop sleeves, and other OEM/ODM leather goods. We work with brands, wholesalers, distributors, and private label buyers looking for customized production.

Does Pellove support OEM and ODM orders?

Yes. Pellove supports both OEM and ODM projects. If you already have your own product concept, design requirements, or branding specifications, OEM is usually the right option. If you need help developing the product based on your idea, ODM may be a better fit.

Who is Pellove’s service for?

Pellove mainly serves business buyers, including brands, importers, wholesalers, sourcing companies, and private label sellers looking for customized leather accessory manufacturing.

Does Pellove's mobile phone case comply with environmental protection standards?

Yes, the materials we use are all environmentally friendly materials, and all kinds of certifications are complete. It is a regular factory that meets production standards.

Can I use my own materials to make a phone case, airpods case, ipad case or other leather goods?

Of course, we support you to use your own materials to process for us.

Samples & Order Process
Do I need to pay for samples?

For samples that are in stock, you usually only need to pay the shipping cost. If a sample needs to be newly made or customized, a sample fee may apply depending on the project requirements.

Why are samples important before mass production?

Samples help confirm the product structure, material, stitching, logo effect, color, packaging, and overall appearance before bulk production begins. This reduces mistakes and helps both sides align on the final result.

How do I start a project with Pellove?

The easiest way is to send your product idea together with key details such as product type, target model, quantity estimate, preferred material, logo method, and packaging requirements. Once Pellove reviews the information, the team can recommend the next step for sampling and quotation.

Will production start before the sample is confirmed?

No. Sample confirmation is an important step before mass production. It helps ensure that the final customized effect matches the buyer’s expectations.

Customization
What products can Pellove customize?

Pellove can customize a wide range of leather accessories, including phone cases, AirPods cases, iPad cases, MagSafe wallets, watch bands, laptop sleeves, phone bags, and related leather goods.

Can Pellove customize logos, colors, materials, and packaging?

Yes. Pellove supports customization in materials, colors, models, shapes, logo applications, and packaging. This makes it suitable for brands that want unique products instead of standard stock items.

Can I provide my own material for production?

Yes. Pellove states that buyers can provide their own materials for processing. This is useful for brands that want to maintain consistency with an existing product line or use specific approved materials.

Can Pellove help adjust the product to match my budget?

Yes. Pellove can help evaluate different material and construction options so buyers can balance product appearance, function, and target price more effectively.

Pricing & MOQ
How is the price calculated?

Pricing depends on the specific customization requirements of the project. Common factors include material type, product structure, device model, logo method, hardware, lining, packaging, and order quantity.

Why is there no fixed price on the website?

Because custom leather accessories vary widely in design, materials, and production requirements, it is difficult to offer one standard price. A more accurate quote requires project details.

What affects MOQ?

MOQ depends on the product type, material, customization complexity, packaging requirements, and whether special development or tooling is needed. The best way to confirm MOQ is to send your project details directly.

What affects lead time?

Lead time is usually affected by sampling requirements, order quantity, material availability, customization complexity, and production scheduling. Exact timing should be confirmed based on the final project specification.

Materials & Quality
What materials does Pellove use?

Pellove works with different material options, including genuine leather, PU leather, vegan leather, and various surface finishes and textures. The right material depends on your target market, quality expectation, and price position.

Which material is best for a premium product line?

That depends on your brand positioning and product goals. For premium collections, buyers often focus on better hand feel, refined texture, durability, and a stronger overall presentation. Pellove can help compare material options based on your target market.

How does Pellove control quality?

Quality control starts with clear sample approval and continues through production review and final specification confirmation. Buyers should confirm important standards such as material appearance, stitching, fit, logo placement, and packaging before mass production.

Does Pellove support factory visits?

Yes. Pellove welcomes factory visits. For buyers planning long-term cooperation or larger custom projects, a factory visit can be a practical way to better understand production capability and workflow.

Compliance & Support
Does Pellove use environmentally friendly materials?

Pellove states that it uses environmentally friendly materials. If your project has specific compliance or certification requirements, it is best to confirm the exact standards and documents during the inquiry stage.

Can Pellove support international buyers?

Yes. Pellove works with overseas buyers and export-oriented projects. If you have shipping, packaging, or market-specific requirements, these should be discussed early in the inquiry process.

How can I contact Pellove?

You can contact Pellove through the Contact Us page or by email at `sales@pellove.com`. For faster communication, include your product category, estimated quantity, customization details, and target market in your message.

Does Pellove support factory visits?

Yes. Pellove welcomes factory visits. For buyers planning long-term cooperation or larger custom projects, a factory visit can be a practical way to better understand production capability and workflow.